COVID-19 Testing For All
uMedMarket has partnered with the South Carolina Department of Health and Environmental Control to provide the highest quality tests available. DHEC operates a CLIA certified labs and performs the FDA approved RT-PCR test for COVID-19.
We use a CDC approved supervised self collection method (mid-turbinate swab from both nostrils) that has been proven equivalent to all other approved collection methods and only requires inserting the swab 1 inch into the nose. DHEC uses an RT-PCR test method approved by the FDA.
Our collection method maintains strict social distancing throughout the whole process. From purchase, to collection to results, there is no human to human contact. At a hospital, however, a doctor or nurse has to break social distancing to collect the sample. Our sample is collected by you, while under medical observation to ensure everything is done correctly.
DHEC targets result reporting in less than 48 hours, but in times of high demand results may take up to 4 days. You are notified of results by email link to a secure results pages where results are posted by order number. Only you and uMedMarket know your order number. No one else. If you test positive, we are required by state law to share some information with the government. We do not share your results with your friends, family, employer or anyone else (except as required by law or with your written approval).
Our collection method (Supervised Mid-turbinate Self-collection) does not require a 6″ long swab to be stuck into your nose (the nasopharyngeal swab) that you see in the media. Our swab only goes in about 1″.
Insurance generally requires that you have symptoms or known exposure to COVID-19. So at facilities that bill insurance, a doctor must order a COVID-19 test and sometimes a telemedicine visit is required. If you don’t meet their requirements, they will not offer the test. All that costs money. At uMedMarket, we don’t require symptoms, a doctor’s order or a doctors visit. We believe if you want a test, you can decide for yourself to have it. uMedMarket’s mission is to put you in control of your healthcare decisions.
At a hospital, they often require symptoms in order to give you a COVID-19 test. At uMedMarket, we don’t require any symptoms. If you want a test, you can have it.
How The Test Works
1. Purchasing Your COVID-19 Test In Greenville
To purchase your COVID-19 test in Greenville, select the Purchase Now button and work through the form. It will ask when you want the collection done, it will ask for demographic information (birthday, address, race, gender, etc.) and you will enter your credit card information. Then you’ll get an email with your order number, the day and time you purchased and the location.
Have your order number (paper or digital) with you when you come for testing.
uMedMarket will not share your information except for South Carolina Public Health purposes. We will share your name, DOB, gender, address and phone number as required by the state. We will NOT share your information with anyone else.*
*Business customers may differ.
2. Be At The Testing Location At The Specified Time
At the day and time that you selected, drive to the selected location within the window of time you chose. Coming early will not help and will only mean you have to wait longer. When we have a large group, we frequently send out an additional email a few hours prior to testing with suggested times for arrival in 15 minute intervals, to create a smooth flow without a large number of people showing up at once.
The test location will be listed in your email receipt.
3. Go To The First Station And Stay In Your Car
At the first station in the parking lot, uMedMarket staff will verify your order number and name, verify that we have all the right information and give you the test kit. The entire process will not require you to leave your car. This will help ensure proper social distancing.
*Business customers may have a slightly different collection experience
4. The COVID-19 Test Kit
The test kit we provide will have several things inside:
- A swab
- A test tube (with a liquid inside) labeled with your name, DOB, order number, and date of collection.
- A DHEC demographic form
You must verify that the tube label and demographic form are correct and match.
5. Collecting The Sample
Drive to station 2 where a medical professional will instruct and supervise your collection of the sample. Any questions about the test can be asked at that time. Watch the video below so you know what to expect.
Have questions about any of this? Call us and ask! (864) 436-7447
6. Deposit The Sample
Deposit your completed sample bag with all it’s contents (sample tube with verified label) in the cooler immediately after station 2. Then you’re done! Drive on home.
7. Results Of COVID-19 Test
Using the email address you provide, we will notify you when results are available, generally within 2.5-4 days (usually less). Follow the link in the email to the secure results page where you will find results listed by order number. Individuals are not identified by name.
Frequently Asked Questions
Ordering, Website, Results
We will email you when they are available.
After collection, we send the samples by courier overnight to the DHEC lab in Columbia. They officially receive them that morning. That is when “the clock starts”. We have seen results anywhere from 24-72+ hours. You can view our historic turnaround times from DHEC below.
We don’t have much visibility into DHEC timelines. As soon as results are ready, we will contact you.
You purchase the day and time you want your test from our COVID-19 page here: https://www.umedmarket.com/covid19
When results are ready, we will send you an email. In that email is a link to a form you should fill out to request your paperwork. That form can also be found here.
HIPAA regulations don’t allow us to email it directly, so we will send you a link to a secure folder.
For each person being tested, we need a separate order number so we can track each test. That means each test must be purchased independently.
Either there is a typo in your email address when you made your purchase or it is in your spam folder. Double check your spam folder for an email from Contact@uMedMarket.com before you call us to inquire.
Unfortunately no. Each appointment requires significant preparation that begins once you order. Making changes introduces human error that we are not willing to risk, which may cause incorrect results.
Yes it does. We are working 7 days per week along with DHEC to get results published.
We do! We need a parent/guardian to be present to administer the collection (we have doctors present to observe and instruct). We can do tests for any age.
When we have received results from DHEC, we will send everyone an email with a link to the results page that has results listed by order number (the page will look like this). It does not help to call and ask for results since we notify you and post results as soon as we receive them, 7 days a week. If you receive a notification but cannot find your result, give us a call. Sometimes the volume of testing is so great that the lab cannot keep up, which leads to long turnaround times.
The money we charge covers uMedMarket’s operational costs to market, sell online, register people, execute collection, deliver samples to DHEC, notify individuals of their results, counsel users with positive tests and report contact information to DHEC for any positive tests. Because we offer testing to anyone for any reason, we have a lot of people to deal with and communicate with in a timely fashion. We also need proper PPE, supplies and collection gear. We don’t really make a profit on this, we’re just trying to break even while doing our part to overcome this pandemic. The “free” tests at a hospital are actually paid for by insurance for those who have it, and by the federal government for those without insurance (typically $100-250), as long as they have either symptoms or direct exposure and a doctor’s order. And, you are frequently required to have a telemedicine visit before testing.
Day Of Testing
Nope! We use a collection method called a “mid-turbinate” collection. It is one of the four FDA approved collection methods. It only goes about 1″ into your nose, not the 6″ that the typical hospital swab (called nasopharyngeal) goes in. You do the collection yourself (this helps us maintain social distancing). This method is arguably better because you (the patient) doesn’t pull back and you’re able to collect more media from the patient.
Check out our video below for more details.
No. It is the viral test to see if you currently have COVID-19.
On the day you are scheduled to give your sample, go to 411 University Ridge, Greenville, SC 29601 (Google Maps link here: https://goo.gl/maps/7rRRwoDPy18GgTTLA)
Show up at your appointed time.
You will see a person at a table straight in. Start there, if there is a line, it loops around the OUTSIDE edge (right lane) of the parking lot. The inside edge (left lane) is once you have your test kit and are on your way to provide your sample.
The collection is called a mid-turbinate collection. We believe it can be more accurate than the nasopharyngeal because the patient doesn’t retract in pain.
The test itself is a PCR test. DHEC provides more information here.
RT-PCR tests are also very common. There is a small difference that can be read about here.
Yup! We recommend social distancing of course, but if you live with your family and are all getting tested, you can all come in one car!
Our Experience With Turn Around Times And Results
Still Have Questions?
Dr. David Grisell
David has been a physician for nearly 35 years. He has practiced Radiation Oncology in a private practice, hospital setting and in academic practice at a university. His experiences gave him the idea for uMedMarket. With uMed Market, he wants to help people have more access, more control and avoid the financial surprises that many people encounter in healthcare today.
Dan Grisell, MBA
Dan Grisell (son of David) is a Mechanical Engineer by training. He graduated from Georgia Tech in 2015. After a few years at a food and beverage packaging firm, he decided to follow in his father's footsteps and get his MBAe from Clemson. During his MBA program Dan has worked in the uMed Market business, building the website and has learned how broken the healthcare system truly is.
Why Is uMedMarket Testing?
At uMedMarket, we believe in bringing healthcare to as many people as possible at a competitive price. We do this primarily by enabling shopping for services like expensive lab tests, MRIs, CT scans and outpatient surgeries from independent providers that are working for you! We bring costs down and quality up by getting providers to compete for customers and by offering upfront payment when service is provided, avoiding billing and insurance overhead. This drastically reduces overall costs so our providers can offer prices 30-70% less than hospital based providers. We find the best providers and the best prices, then connect consumers with these independent providers.
For COVID-19, we believe that more testing is critical to reducing transmission of COVID-19. As countless government officials have stated, more testing is critical. While we only break even with this service, we want to do our part to fight the pandemic in America. We have partnered with DHEC and private CLIA certified laboratories to make testing available to everyone for any reason.