We will email you when they are available.

After collection, we send the samples by courier overnight to the DHEC lab in Columbia. They officially receive them that morning. That is when “the clock starts”. We have seen results anywhere from 24-72+ hours. You can view our historic turnaround times from DHEC here.

We don’t have much visibility into DHEC timelines. As soon as results are ready, we will contact you.

You purchase the day and time you want your test from our COVID-19 page here: https://www.umedmarket.com/covid19

No.

For our Standard PCR test, the lab paperwork looks like this.

For our LightSpeed24 test, the paperwork looks like this.

We cannot change, modify or add to this paperwork.

For our standard PCR test, when results are ready, we will send you an email with a link that will take you to a folder where you can download your results.

HIPAA regulations don’t allow us to email it directly, so we will send you a link to a secure folder.

For each person being tested, we need a separate order number so we can track each test. That means each test must be purchased independently.

Either there is a typo in your email address when you made your purchase or it is in your spam folder. Double check your spam folder for an email from Contact@uMedMarket.com before you call us to inquire.

For our standard test, you don’t need your order number when you show up, just your name.

Unfortunately no. Each appointment requires significant preparation that begins once you order. Making changes introduces human error that we are not willing to risk, which may cause incorrect results.

Yes it does. We are working 7 days per week along with DHEC to get results published.

We do! We need a parent/guardian to be present to administer the collection (we have doctors present to observe and instruct). We can do tests for any age.

We suggest you telling young children it will tickle and they have to try not to laugh. This will put the test in a positive light and make them excited for it.

When we have received results from DHEC, we will send everyone an email with a link to access your lab paperwork that shows their result. We also post them by order number, which is explained and linked in an email sent after your sample collection is complete.

It does not help to call and ask for results since we notify you and post results as soon as we receive them, 7 days a week. Sometimes the volume of testing is so great that the lab cannot keep up, which leads to long turnaround times.

The money we charge covers uMedMarket’s operational costs to market, sell online, register people, execute collection, deliver samples to DHEC, notify individuals of their results, counsel users with positive tests and report contact information to DHEC for any positive tests. Because we offer testing to anyone for any reason, we have a lot of people to deal with and communicate with in a timely fashion. We also need proper PPE, supplies and collection gear. We don’t really make a profit on this, we’re just trying to break even while doing our part to overcome this pandemic. The “free” tests at a hospital are actually paid for by insurance for those who have it, and by the federal government for those without insurance (typically $100-250), as long as they have either symptoms or direct exposure and a doctor’s order. And, you are frequently required to have a telemedicine visit before testing.

Please refer to the DHEC recommendations here and CDC recommendations here.

We do not bill insurance, provide IDC10 codes, CPT codes, itemized receipts or doctor’s notes. Everything is self pay / out of pocket. Insurance is too much of a hassle and too much work for us. We don’t have the time or staff to deal with it.

If you’d like to submit your receipt or test results to your insurance for reimbursement, we’ve had plenty of clients who had good luck, but we don’t provide things like itemized receipts, diagnosis codes and so on. What you get is what you get.